Refund policy

Refund Policy

At KaleidoKabin, we strive to ensure your complete satisfaction with every purchase. Please review our refund policy below for details on returns and refunds.

Eligibility for Refunds

Refunds are available for items returned within 30 days of delivery, provided they are unused, in their original packaging, and accompanied by proof of purchase. The following categories are eligible:

• Hair Accessories
• Storage products
• Home Decor items
• Cleaning Tools

Note: Personalized or custom-made items, as well as products marked as final sale, are not eligible for refunds unless defective.

How to Initiate a Return

To request a refund, please contact our support team at [email protected] with your order number and reason for return. We will provide instructions and a return shipping address if applicable.

Processing Refunds

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable, unless the return is due to an error on our part.

Damaged or Defective Items

If you receive a damaged or defective product, please notify us within 7 days of delivery at [email protected]. We will arrange for a replacement or refund at no additional cost to you.

Contact Us

For any questions regarding our refund policy, feel free to reach out to us via email at [email protected]. We are here to assist you!