Faq
Frequently Asked Questions
What products do you offer?
We specialize in a curated selection of hair accessories, storage solutions, home decor items, and cleaning tools. Our products are designed to enhance your daily life with style and functionality.
How can I place an order?
Simply browse our website, add desired items to your cart, and proceed to checkout. You'll need to provide shipping details and payment information to complete your purchase securely.
What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal for all transactions. All payments are processed through secure, encrypted channels to ensure your information is protected.
Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary based on your location. You can view specific details during checkout.
What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. Please contact our support team at [email protected] to initiate a return and receive further instructions.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package's delivery status.
What should I do if I receive a damaged or incorrect item?
If you encounter any issues with your order, please email us at [email protected] with your order number and details of the problem. We will assist you promptly to resolve the matter.
Are your products covered by a warranty?
Warranty coverage varies by product. Please refer to the product description for specific warranty information, or contact [email protected] for assistance.
How can I contact customer support?
For any inquiries or assistance, please reach out to us via email at [email protected]. Our team aims to respond within 24-48 hours.
